Contact

Get in touch with our team

Have questions about our services? Pick the right channel below for the fastest response — or send us a message and we’ll route it to the right team.

Send us a message

Fill out the form and we’ll get back to you within one business day.

By submitting, you consent to Pregacoach contacting you about this enquiry. See our privacy policy.

Phone

Call for immediate assistance

Email

Reply within one business day

Medical emergency?

For a medical emergency in India, call 112 or visit your nearest hospital immediately. Do not use this form for emergencies.

The right channel

Pick the right inbox for the fastest answer

Patient questions, partner enquiries and grievance redressal go through different inboxes.

General support

[email protected]

Patients, doctors, hospital and NBFC staff.

Partnerships

[email protected]

Hospitals, NBFCs, insurance and corporate partners.

Grievance redressal

[email protected]

Platform-level complaints. SLAs in our grievance policy.

Registered address

Pregacoach Technologies Pvt Ltd, Pune, Maharashtra, India

Postal mail accepted for legal notices.

FAQ

Quick answers to common questions

If we haven’t covered yours, write to [email protected].

How quickly do you respond?

We typically respond to all enquiries within one business day. For urgent matters, please call us directly on +91 91469 50101.

Do you offer emergency consultations?

Pregacoach is not an emergency service. For a medical emergency in India, please call 112 or go to your nearest hospital. For urgent (non-emergency) consult availability, call us or message your specialist in-app.

Can I schedule a virtual consultation?

Yes. Most of our services are available as tele-consults with verified specialists. Some services (like routine gynaecological exams) require an in-person visit at a partner clinic.

What information should I prepare?

For your first consultation, please have your medical history handy, a list of current medications, your most recent reports (if any), and the specific questions you want to discuss.